I'm fed up and looking elsewhere. I have been trying to contact someone all month long about room blocks so I can send out wedding invitations. About three different people have taken my information down and said someone would get back to me. No one has! First it was because they were busy, second it was because the, apparently only person capable of setting a room block up, was away for the week. Now I'm at the end of the month when my invites were to go out and no information.
Always enjoy my stay here. Nice accommodations and staff. Great breakfast! Only real complaint is the elevator is slow.
Room looked clean. Pool did not. Broken tv's, shoddy service. Spa didn't work. People working on the room below us with power tools but my son got a noise complaint for voices too loud! Don't eat the eggs.
The hotel was understaffed in the evening with one girl. She was obviously new and she was left on her own to deal with everything. There was Rowdy guests and missed behave people and she was just a young girl expected to take care of all of that including the laundry and all of the guests requests. My TV didn't work and I felt so bad having to bug her about it. She did very well on the night of 10/20/17. If someone doesn't recognize the amazing effort she put in and pushed through the horrible people staying that night. This place should just shut it's doors and open under a different name.
Average hotel room, really clean. We had the option to rent a microwave in the room or use the one in the laundry area. Keurig coffee maker in the room was nice. The breakfast was nothing special.
Holiday Inn Express Suites Acme Traverse City is a US Lodging based in Williamsburg, Michigan. Holiday Inn Express Suites Acme Traverse City is located at 3536 Mt Hope Rd, Williamsburg, MI 49690, USA.
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